TRANSPARENCY & TRUST
Shipping Policy
At Rixcart, we aim to provide a smooth, fast, and reliable delivery experience for all customers across India. This Shipping Policy explains how your orders are processed, packed, and shipped.
Order Processing Time
All orders are processed within 24–48 hours after successful payment. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Charges
FREE
On selected products and special offers.
Standard charges may apply based on weight & location.
Estimated Delivery Timeframes
| Location Type | Estimated Time |
|---|---|
| Metro Cities | 2–4 business days |
| Tier 1 & Tier 2 Cities | 3–6 business days |
| Rural & Remote Areas | 5–9 business days |
Actual delivery may vary due to delays, weather, or operational issues.
Order Tracking
Once shipped, you will receive an email/SMS with a tracking ID. Track your order's real-time status until delivery.
Failed Delivery
Delivery fails if address is incorrect or unreachable.
Unserviceable Areas
If your pincode is unserviceable, the checkout system will notify you, or our support team will contact you with alternatives.
Trusted Shipping Partners
Have Questions?
For any shipping-related support, we are here to help.